Privacy Policy

Effective Date: January 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Marnics Mobile DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

 

 

1. Information We Collect

We collect the following types of information to provide our repair and mobile services:

  • Personal Information: Name, email address, phone number, and physical address.

  • Transaction Data: Payment information and opt-in records/timestamps for communication channels (SMS, email, etc.).

  • Technical Data: IP address, device information, and website usage patterns via cookies.

  • Customer Communication: Records of inquiries, service requests, and repair history.

2. How We Use Your Information

We use your data strictly for:

  • Providing and improving our repair services.

  • Processing transactions and maintaining service history.

  • Communicating regarding your specific inquiries or appointments.

  • Ensuring security and fraud prevention.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders and repair updates.

  • Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the TCPA.

  • Opt-Out: Reply "STOP" at any time to cancel. You will receive one final confirmation message.

  • Support: Reply "HELP" for assistance.

  • Data Protection Statement:  "No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

4. Information Sharing & Disclosure

Marnics Mobile does not sell, rent, trade, or share personal information with third parties for their marketing purposes. We only disclose information in the following limited contexts:

  • Service Providers: We may share data with subcontractors in support services (e.g., customer service) or SMS aggregators solely to deliver the messages you requested. These providers are contractually barred from using your data for any other purpose.

  • Legal Compliance: If required by law or to protect our legal rights.

  • Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason.

5. Data Security

We implement robust security measures, including:

  • Encryption of sensitive data at rest and in transit.

  • Strict access controls and employee training.

  • Regular security assessments to prevent unauthorized access.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of SMS messages by replying "STOP".

  • Withdraw consent for future communications at any time.

7. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Phone: (807) 286-7444