Warranty Policy
Pre-Owned Devices
- Limited Warranty Period: 1 year from the date of purchase
- Limited Warranty Coverage: Manufacturer Defects, Battery Health Below 80% for iPhones
- Limited Warranty Procedure: A full refund will be issued
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Limited Warranty Void When:
- The device shows signs of physical damage
- Cracked Glass on the Screen
- Cracked Glass on the Back Glass
- Damaged LCD, OLED
- Physically Damaged Ports
- Missing Keys
- Missing Buttons
- Beyond C Grade Cosmetics
- The device shows signs of water damage
- The device shows signs of being worked on by an entity other than Marnics
- The device shows signs of physical damage
Repairs (Hardware)
- Limited Warranty Period: Limited Lifetime
- Limited Warranty Coverage: Manufacturer Defects of parts, Defects in Workmanship during parts installation, Misdiagnosis, Technician damage to components outside of the original repair
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Limited Warranty Procedure:
- Manufacturer defect on parts/Defects in Workmanship during parts installation:
- Redo original repair service(s) free of charge
- Technician damage to components outside of the original repair:
- Complete additional repair service(s) free or charge OR
- Device replacement (claim original device)
- Misdiagnosis
- Credit the amount paid for original repair towards the repair(s) needed or a replacement device
- Manufacturer defect on parts/Defects in Workmanship during parts installation:
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Limited Warranty Void When:
- The device shows signs of physical damage related to the previously installed part(s). This may include any of the physical damage signs below regarding the previosly installed part(s):
- Cracked Glass on the Screen
- Cracked Glass on the Back Glass
- Damaged LCD, OLED (Must also have cracked Glass. Cracked LCD/OLED without cracked glass will be covered under warranty)
- Missing Keys
- Missing Buttons
- Physically Damaged Ports
- Beyond C Grade Cosmetics
- The device shows signs of water damage
- The device shows signs of being worked on by an entity other than Marnics
- The device shows signs of physical damage related to the previously installed part(s). This may include any of the physical damage signs below regarding the previosly installed part(s):
Repairs (Carrier Unlocking)
- Limited Warranty Period: Limited Lifetime
- Limited Warranty Coverage: Device unlock is not 100% functional
- Limited Warranty Procedure: Refund or attempt to unlock the device again
Repairs (Software)
- Limited Warranty Period: None
Screen Protectors
- Warranty Period: Lifetime
- Warranty Coverage: Broken Screen Protector, Peeling Screen Protector
- Warranty Procedure: Replacement
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Warranty Void When:
- Screen Protector is missing from the device
- Original Purchase receipt is not provided, and/or customer cannot be found in the System
Lifelink Brand Products
- Limited Warranty Period: 1 year from the date of purchase
- Limited Warranty Procedure: Product Replacement
Other Products
- Marnics does not deal with manufacturer warranties for other products. It is up to the customer to claim warranty through the manufacturer.